Achieve Business Excellence with Our Comprehensive, Secure, and Efficient Managed Services Aligned with ITIL Best Practices
Axiros Managed Services
Tailored Solutions for Premier Device Management
Our extensive range of offerings is designed to optimize Device Management and ensure seamless operations.
Managed Services: A Comprehensive Overview
Welcome to Axiros' Managed Services, where we are committed to delivering tailored Axiros products in a managed service mode that addresses the unique needs of your organization. Our extensive range of offerings is designed to optimize device management and ensure seamless operations. With a strong emphasis on efficiency, reliability, and security, we strive to provide exceptional service excellence to assist you in achieving your business objectives.
At Axiros' Managed Services, we understand the critical importance of maintaining a robust and secure IT environment to effectively support your device management operations. Our Managed Services align with industry best practices, including the ITIL framework, ensuring a structured and efficient approach to IT management.
Application Lifecycle Management
Application Lifecycle Management is a service that oversees the complete lifecycle of your Axiros solution — including applications from our product portfolio and their underlying infrastructure. This service ensures your application remains secure, up-to-date, and performs optimally from deployment through retirement. By managing updates, patches, and upgrades, the lifecycle management offering enables telecom operators to maintain a robust and resilient platform that supports their evolving business needs.
Key Features:
Deployment and Setup: Expert management of the initial deployment process, ensuring your application and infrastructure are configured for optimal performance.
Patch Management: Regular deployment of patches to address vulnerabilities, enhance security, and improve system stability.
Application Upgrades: Seamless execution of version upgrades to introduce new features and maintain compatibility with the latest technologies.
Infrastructure Maintenance: Ongoing management of the underlying infrastructure to ensure it supports the application’s needs, including scalability, security, and performance tuning.
Performance Monitoring and Optimization: Continuous monitoring and fine-tuning of the application and infrastructure to ensure peak performance and responsiveness.
Benefits:
Continuous Innovation: Stay ahead with the latest features and capabilities through regular upgrades and updates.
Operational Resilience: Minimize downtime and maintain high availability with proactive management of patches and performance.
Enhanced Security: Protect against emerging threats with timely patching and security updates, ensuring compliance with industry regulations.
Cost Efficiency: Optimize resource allocation and reduce operational overhead by maintaining a streamlined and well-managed application environment.
Scalability: Ensure your application and infrastructure can scale smoothly to meet growing demands, avoiding performance bottlenecks.
Risk Reduction: Mitigate risks associated with outdated software and infrastructure through proactive lifecycle management.
Enhanced Services
The Enhanced Services offering is designed to extend the capabilities of Axiros Managed Services solutions, providing tailored solutions that address the specific needs of telecom operators. These services enable seamless integration, customization, and optimization of your ACS platform, ensuring that your operations are efficient, flexible, and scalable. By leveraging these enhancements, operators can better manage their diverse device ecosystems and integrate new services with minimal disruption.
Examples of services that can be used to enhance your ACS solution on demand include:
TR-069 CPE Onboarding: Efficient incorporation of new TR-069 devices into the ACS, enabling swift deployment and management across your network.
Non-TR-069 CPE Onboarding: Seamless integration of non-TR-069 devices, ensuring they are fully operational within the ACS environment.
New Service Integration (DS, Wi-Fi, DHCP): Enabling and managing new services like WLAN, Wi-Fi, or VoIP on CPE devices, enhancing service offerings to end-users.
OSS/BSS Integration: Comprehensive integration with Operational Support Systems (OSS) and Business Support Systems (BSS) to streamline operations and billing processes.
Zero-Touch Provisioning: Automating the bulk setup of devices without manual intervention, drastically reducing deployment time and minimizing human errors.
Customer Support Portal - Device Management: Enhancing the Customer Support Portal to provide more efficient device management and troubleshooting capabilities for support teams.
Creation of New NBI Calls: Developing new Northbound Interface calls to expand the integration capabilities of your ACS.
Benefits:
Optimized Network Operations: Streamlined onboarding and integration processes reduce time to market for new devices and services, ensuring operational efficiency.
Enhanced Flexibility: Tailored solutions allow operators to customize their ACS platform to meet unique business needs, adapting to changes with minimal effort.
Increased Scalability: The ability to easily onboard new devices and services ensures that your network can grow without compromising performance or stability.
Improved Service Delivery: Enhanced service integrations and device management capabilities result in better quality of service (QoS) and improved customer satisfaction.
Proactive Monitoring: Customized monitoring tools enable early detection and resolution of potential issues, reducing downtime and improving reliability.
Cost Efficiency: Automated processes like zero-touch provisioning and mass firmware upgrades reduce manual labor, saving time and operational costs.
Security and Compliance
Security and Compliance ensure that your platform operates in a secure environment, whether hosted in a private or public cloud, with infrastructure compliant with industry standards and certified under both Service Management System (SMS) and Information Security Management System (ISMS) protocols. Axiros' Managed Services also follow these rigorous security and governance procedures, ensuring comprehensive protection and oversight for your data and infrastructure.
Benefits:
Certified Security: Compliance with global standards ensures the highest levels of data protection and operational integrity.
High Availability: Infrastructure that meets the latest industry standards guarantees maximum uptime and reliability for critical operations.
Comprehensive Risk Mitigation and Governance: Advanced security measures and transparent governance practices, applied both in cloud hosting and managed services, minimize vulnerabilities and ensure well-managed, secure operations.
Cloud Transformation and Legacy ACS
For enterprises managing hundreds of thousands CPEs, Axiros offers a streamlined path to cloud transformation and operational efficiency, tailored specifically for existing Axiros clients or those looking to switch from their legacy ACS vendor. If you're seeking to upgrade your outdated ACS to our state-of-the-art AXESS platform, we ensure a smooth transition that retains all the critical functionalities of your previous system, now enhanced for optimal performance.
By migrating to one of our cloud hosting solutions and adopting a managed services model, you'll significantly reduce operational costs while enjoying the benefits of a robust, modernized infrastructure. We offer flexible solutions, with or without USP support, to meet your unique needs.
With Axiros Managed Services, you can trust that every functionality from your previous ACS will remain stable and operate at peak performance, backed by our cutting-edge technology and dedicated support. Make the switch today and future-proof your operations with Axiros.
ACS Consolidation
In the fast-paced telecom industry, mergers and acquisitions often result in the challenge of managing multiple ACS platforms across different systems. For large telcos facing these complexities, Axiros offers a comprehensive solution to consolidate these platforms into a single, streamlined system.
Proven Expertise: We have successfully managed a major consolidation project for a large telco with over 1 million CPEs and three different ACS platforms. This project involved migrating and integrating various systems into a unified, efficient infrastructure, demonstrating our capability to handle extensive and complex consolidations.
Our solution includes seamless migrations from existing AXESS systems and other ACS platforms, ensuring minimal disruption and consistent performance. With Axiros’ Managed Services, you also benefit from:
Effortless Management: No need for internal IT involvement—Axiros manages the entire consolidation process, from migration to ongoing operation.
Flexible Hosting Options: Choose between private or public cloud hosting, tailored to your specific needs and preferences.
Enhanced Security: Robust security measures are in place to protect your ACS infrastructure against potential threats.
Benefits of ACS Consolidation with Axiros:
Streamlined Operations: Consolidate multiple ACS platforms into one, reducing complexity and operational costs.
Seamless Migration: Expert handling of migrations from existing AXESS systems or other ACS platforms, ensuring minimal downtime and consistent performance.
Scalability: Accommodate future growth and additional mergers with an easily scalable solution.
Pricing and Growth Projections:
Consolidation Project Pricing: Pricing varies based on the specifics of the consolidation project. For a comprehensive quote, please contact us directly.
Growth Projections: After consolidation, clients typically experience improved operational efficiency, reduced costs, and enhanced system scalability, positioning them for sustained growth.
Ready to simplify your ACS infrastructure and drive operational efficiency?
Partner with Axiros and experience a seamless consolidation process that empowers your team to focus on what matters most—delivering outstanding services to your customers. Contact us now to discuss how we can transform your systems and position your business for future growth.
Monitoring Solution
AXTRACT is a cutting-edge QoE monitoring solution designed to provide enterprises with full transparency and optimal performance across their connected device fleets. It collects extensive diagnostic data from every device managed by your AXESS ACS, offering deep insights into the quality and performance of your device network.
When you integrate AXTRACT with your AXESS platform in Managed Services mode, you get the perfect combination for comprehensive oversight. AXTRACT focuses on monitoring the devices connected to your ACS, ensuring they are performing optimally and identifying any issues in real-time. Meanwhile, our Managed Services handle the underlying infrastructure, platform, and storage, ensuring that everything is running smoothly and securely.
By expanding your AXESS platform with AXTRACT in Managed Services mode, you gain peace of mind knowing that both your device fleet and the supporting infrastructure are expertly monitored and maintained, allowing you to drive your business forward with confidence.
Why Combine AXTRACT with AXESS in Managed Services Mode?
Comprehensive Device Monitoring: AXTRACT provides detailed insights into your device fleet's performance, helping you manage and optimize your network of connected devices.
Infrastructure and Platform Maintenance: Managed Services take care of the infrastructure, storage, and systems that host AXESS and AXTRACT, ensuring everything operates at peak efficiency.
Proactive Issue Resolution: Quickly identify and address potential issues within your device network before they escalate.
Seamless Data Utilization: Focus on leveraging the insights from AXTRACT while our Managed Services team ensures the underlying systems are well-maintained and secure.
Optimized Operations: Ensure both your device network and the infrastructure supporting your AXESS platform are fully optimized for superior performance.
