Axiros Blog
Insights into the Telecom World: Latest Trends & Market Developments
Why Am I Losing Customers? Part 2 - Technical Understanding Oriented Towards End Customer Behaviour
In Part 1 of this blog series, we explored data-driven insights into churn behaviour, leveraging Axiros' solutions to analyze real-world subscriber data. Through graphical analysis, correlation studies, PCA dimensionality reduction, and statistical tests, we uncovered key indicators of churn and how telecom providers can mitigate it.
Now, in Part 2, we take a deeper dive into Churn Analysis and Correlation Insights, identifying patterns that drive customer churn.
Why Am I Losing Customers? Part 1 - Technical Understanding Oriented Towards End Customer Behaviour
In part 1 of this blog post, we explore data-driven insights on churn behavior, leveraging Axiros' solutions to analyze real-world subscriber data. Through graphical analysis, correlation studies, PCA dimensionality reduction, and statistical tests, we uncover the key indicators of churn and what telecom providers can do to reduce it.
So, the big question remains: Why are your customers leaving—and how can you stop it? Let’s dive in.