It´s becoming clear that work from home is not just an exceptional situation in times of high Covid-19 incidence anymore. It's accepted now as a working model by many companies outside of the global pandemic context.

 To ensure a smooth workday from home, however, you need:

• Stable broadband internet connection

• Well-secured internet router or modem

• Fast support in case of technical issues

If a home setup doesn't work properly, it results in expensive downtime and work interruptions. In addition to direct Internet connection errors, employees may fail to connect their devices to the router or they inadvertently make insecure configurations that potential attackers could exploit.

A service assurance platform, designed for telecoms and ISPs, uses  TR-069 / TR-369 protocols to effectively improve customer satisfaction through optimal device management. AX69 is an easy-to-use solution to fix and, more importantly, prevent such issues from happening at all.

Internet connectivity: AX69 tracks the Internet connection of each individual device 24/7 and creates daily status reports. The available bandwidth as well as CRC and ERC errors are collected and inaccessible devices can be identified easily. LTE devices can be restarted daily outside of working hours as a precautionary measure in case of radio interference. 

Security: AX69 also ensures secure router operation. You can restrict and secure the WiFi usage according to your company's security policies and switch off the Universal Plug and Play (UPnP).
Moreover, it is extremely important to keep the devices' firmware up to date. With AX69 you have the possibility to set up your own campaigns which update the firmware of your device fleet automatically according to the specified schedule (e.g. overnight).

Troubleshooting: In case of technical problems with or behind the router, the integrated Support Portal helps with detailed information about the router and workflows for configuring DHCP or WiFi. The Support Portal provides information on the status of Internet, LAN, VOIP, DHCP and WLAN across all manufacturers:

• Access to device logs, even if the device is currently unreachable

• Speed tests for upload and download

• Remote maintenance with full access to the device

• MESH View with display of WLAN quality

AX69 is already available as a CLOUD service or as an ON-PREMISES solution for most router and modem types and can be easily integrated with other systems via APIs.
Ordered & delivered the same day.

If you want to learn more about AX69 or if you have technical questions please contact sales@axiros.com.