Why Service Brokering?

Customers are becoming increasingly censorious about service experience that competing ISPs offer and are more willing to churn if service experience doesn´t meet their expectation.

It is more important than ever that ISPs respond quickly and flexibly to the expectations and needs of their subscribers.

This includes above all the ability to offer personalized services that take "Customer Value" and "Customer Experience" into account.

"Service Brokering" is set to become the key function for personalized service delivery!

Bridging The Gaps

To remain competetive in the services market, ISPs need to support rapid services innovation. This requires a flexible means of bridging between all a telco´s service platforms: legacy and next-generation, pre- and post-paid, fixed and mobile, network and Web.

Axiros solution platform and the concept of "Generic Device Management" is the building block for mediation and to bridge the existing gaps.

Smart Metering As A Service

Many consumers today have a clear vision of what they want and how much they are willing to pay for it. Within the framework of liberalized energy markets, Energy Retailers and Service Providers need to address this in order to maintain a competitive edge. 

Smart Metering As A Service enables SPs to offer the value add of Smart Metering to their subscribers - to connect their subscribers to the Smart Grid:

• Precise customer billing based on flexible tariffs and accurate information on the amount of electricity, water, and gas actually being used
• Real-time consumption information that helps monitor and optimize distribution processes
• Potential to influence demand by pricing signals or direct load management
• Substantial savings in automated customer processes and faster problem resolution
• High quality data at point of use enables local energy management